At End Games, we strive to provide an exceptional experience for all participants. However, we understand that circumstances may arise that require a cancellation or rescheduling of your booking.
Please review our refund policy below for more information:
Cancellation by Participants:
If you need to cancel your booking for any reason, please notify us as soon as possible.
Refunds will be provided according to the following schedule:
Cancellations made 48 hours or more before the scheduled game date will receive a refund.
Cancellations made less than 48 hours before the scheduled game date will not receive a refund.
Requests for refunds must be submitted in writing or via email and will be processed within 5-7 business days of receiving the request.
Cancellation by End Games:
In the unlikely event that End Games needs to cancel or reschedule a game due to unforeseen circumstances such as inclement weather or safety concerns, participants will be notified as soon as possible.
Participants will have the option to receive a full refund or reschedule their booking for a later date, subject to availability.
No-shows:
Participants who fail to show up for their scheduled game without prior notification will not be eligible for a refund.
End Games reserves the right to refuse refunds or rescheduling for no-shows.
Exceptions:
Exceptions to the refund policy may be granted in extenuating circumstances, such as medical emergencies or other unforeseen events. Participants must provide documentation to support their request for an exception.
Non-refundable Deposits and Administrative Fees:
Some bookings may require a non-refundable deposit or include administrative fees. These fees are non-refundable unless otherwise stated in writing by End Games.
Processing Fees:
Please note that processing fees associated with online bookings or credit card transactions may not be refundable.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at info@endgames.team
End Games reserves the right to amend or update this refund policy at any time without prior notice.
End Games Policies
These terms of service ("Terms") govern your use of End Games, including participation in our outdoor adventure games. By accessing or participating in End Games, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use End Games.
1. Participation:
Participation in End Games is voluntary and at your own risk. By participating, you acknowledge and accept the inherent risks associated with outdoor activities and agree to comply with all rules and safety guidelines provided by End Games staff.
2. Eligibility:
End Games is open to participants of all ages, except for Battle Mode which Battle Mode requires participants to be age 10 and older. Some challenges may have age or health restrictions. Minors must have parental or guardian consent to participate. End Games reserves the right to refuse participation to anyone who does not meet eligibility requirements.
3. Conduct:
Participants are expected to conduct themselves in a respectful and sportsmanlike manner at all times. Disruptive behavior, harassment, or violation of safety rules may result in removal from the game without refund.
4. Waiver and Release:
All participants are required to sign a waiver releasing End Games and its affiliates from liability for any injuries, accidents, or damages that may occur during participation. Minors must have a waiver signed by a parent or guardian.
5. Booking and Payment:
Bookings for End Games can be made online or through our designated booking channels. Payment is required at the time of booking, and any additional fees or deposits must be paid in accordance with our refund policy.
6. Cancellations and Refunds:
Cancellations are subject to our refund policy, which outlines the conditions for receiving a refund or rescheduling your booking. Non-refundable deposits or administrative fees may apply.
7. Intellectual Property:
All content, trademarks, and intellectual property associated with End Games are owned by End Games or its licensors. Participants may not reproduce, distribute, or modify any content without prior written consent.
8. Privacy:
End Games respects your privacy and handles personal information in accordance with our Privacy Policy. By participating, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
9. Amendments:
End Games reserves the right to amend or update these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying participants through other channels. Continued use of End Games constitutes acceptance of the revised Terms.
10. Governing Law:
These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts of the US.
11. Contact Us:
If you have any questions or concerns about these Terms or End Games, please contact us at info@endgames.team
Terms Of Service
Effective Date: June 17th, 2024
Thank you for choosing to use End Games ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website endgamesxp.com and when you play our outdoor team-based game "End Games.”
Information We Collect
We may collect the following types of information when you use End Games:
Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily when you register or communicate with us.
Gameplay Information: During gameplay, we may collect information about your performance, game statistics, and interactions with other players.
Device and Usage Information: We may collect information about the device you use to access End Games, including IP address, browser type, language preferences, and access times.
How We Use Your Information
We may use the information we collect for the following purposes:
To provide, operate, and maintain End Games.
To improve, personalize, and enhance your experience.
To communicate with you, including sending updates and notifications.
To analyze usage and trends and to monitor the effectiveness of End Games.
To protect our rights and property and comply with legal obligations.
Disclosure of Your Information
We may share your information with third parties only in the following circumstances:
With your consent.
To comply with legal obligations or respond to lawful requests.
To protect the rights and property of End Games.
In connection with a merger, sale, or acquisition of our business.
Security of Your Information
We use reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure.
Your Choices
You may choose not to provide certain personal information, although this may limit your ability to use certain features of End Games.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@endgames.team